Information concerning the exercise of the right of withdrawal

A. Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day [in the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately: ‘on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.’.

To exercise the right of withdrawal, you must inform us [toryburch.co.uk service@toryburch.co.uk 00800 8008 8679; toryburch.de service@toryburch.de 00800 8008 8679; toryburch.it service@toryburch.it 00800 8008 8679; toryburch.fr service@toryburch.fr 00800 8008 8679] of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also electronically fill in and email the model withdrawal form or any other unequivocal statement to the customer service emails listed above. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Instructions for completion:

B. Withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

  • To Cooperatie Tory Burch U.A., Prins Bernhardplein 200, Amsterdam 1097 JB, The Netherlands_ 00800 8008 8679 service@toryburch.co.uk:
  • I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods for the provision of the following service,
  • Ordered on (________________) received on (________________),
  • Name of consumer(s) ________________
  • Address of consumer(s) ________________
  • Signature of consumer(s) (only if this form is notified on paper) ________________
  • Date ________________
Download Withdrawal form

Online Dispute Resolution Platform:

Please complete your dispute on the official European Commissions platform.