Customer Care


Tory Burch will refund the original form of payment according to our policies outlined above.

We will process your refund within approximately 14 days of receiving your merchandise and we will send you an email confirmation once your return has been processed. Your banking institution may require additional days to process and post this transaction to your account. Please allow up to 1-2 billing cycles from the day you return your package for your account to be credited.


Tory Burch will honor a one-time price adjustment within 14 days of the order date. To receive a price adjustment, please contact Tory Burch Customer Service by phone at 00800 8008 TORY (8679) or (0)20 3667 2094 or by email at
and refer to the order number found on your packing slip or order confirmation e-mail. Some promotions may be excluded.